Managing Educators
Just got easier
Technology made for Family Day Care
You can now offer your Educators an extra point of difference. Make their lives easier and simplify how your service works with them.

12See – The FDC Educator App
After developing the FDSee software in 2014, we soon realised there was a significant opportunity for us to add value to the sector with technology – an opportunity that required a solution to bridge Services and Educators with more visibility aiding in quality, compliance and organisation.


In response, we have developed 12See, an Educator app designed to enhance communication and transparency between Educators and Services, improve productivity and reduce admin time for both Educators and Services, and most importantly, put quality, compliance and the safety of children at the forefront of Family Day Care.
12See is a web app that can be used on it’s own or in conjunction with the Service software FDSee. This integration presents a new level of innovation that is unmatched within the Family Day Care Sector.
FDSee + 12See Integration Features
Instant Messaging
Send announcements to all your educators at once. One message, everyone gets it, in the app. Messages can also be marked ‘URGENT’ with lock screen notifications for mobile devices. Handy for immediate and spontaneous communication.


Digital Policy Distribution
Distribute your new or updated Service Policies via the Police Document System. Educators receive your policies within the 12See app. They can read, accept and digitally sign policies all within the app. Policies are then stored in their app filing system, and you receive proof and record of acceptance in FDSee.
For new Educator induction this provides a valuable and comprehensive record of acceptance that forms part of your onboarding process.
Calendar transparency
A two-way Calendar integration between FDSee and 12See means you and your educators can stay on top of your appointments and key dates. Seamlessly add events or appointments into your Educator’s 12See Calendar via FDSee Notable Dates.


Document Register
Via the 12See Documents tool, Educators can upload documents like First Aid or WWCC’s and send them directly to you in FDSee for you to approve. These documents will be filed in the FDSee Document Register affiliated with that Educator. Say goodbye to downloading/uploading and scanning – it’s all done for you.
Educators can set their own expiry dates for documents to ensure everything is always up to date.
Service Documents (Better with FDSee)
Distribute documents straight to your educators in 12See, the same way you send policies. Educators receive them under Documents, sorted into the categories you create.

12See Tools with FDSee Visibility
12See Child Monitor
The Child Monitor tool allows the Educator to log the following child activities accurately and in real-time:
All Child Monitor activities are visible to you historically and/or in real time in FDSee with the ability to pull PDF reports by date range, or by child at any point.


Excursions/Outings
Educator excursions can now be recorded in real-time using the Excursions tool in 12See. The Excursions tool logs the following specifics:
The Service receives real-time notification that the Educator is leaving, who they are with, where they are going, mode of transportation and when they are due back. They are also marked “Out” in the system until they confirm return.
The Educator must confirm they have permission, risk assessments and all other necessary compliance requirements will be adhered to.
All Excursion details are visible to you historically and/or in real time in FDSee with the ability to pull PDF reports by date range, or by child at any point.
Educator Checklists
Have peace of mind knowing your Educators’ homes are up to regulatory standards with the 12See Educator self assessment checklists. Checks are visible to you in FDSee as they are completed, can be done daily, periodically or via a Service request.
Growing list of checklists and self-assessments, including:
These checklists are visible to you historically and in real time in FDSee with the ability to pull PDF reports at any point.


Digital Device Register (Better with FDSee)
Your educators record the devices used in their care environment, including personal devices and any device used to take photos of children in care, in line with your digital device policy and the National Quality Framework.
Visitor Register (Better with FDSee)
Your educators log visitors to their care environment in seconds. With FDSee, your Service can see each educator’s visitor records for quality assurance, compliance review, and regulator visits.

Educator-only tools

Reminders
Educators can set a wide range of reminders for documents, sleep checks and calendar entries, plus their own To Do list with expiry dates and priority categorisation – helping them stay on top of things.
CCS Estimator
Educators can save you time by providing gap fee estimates with the CCS estimator directly to parents. In just a couple of clicks, they can generate an estimate and email it directly to the parent all within the app.

Plus
Real-time integration with FDSee
Easy payment – simply add your 12See Subscription to your current FDSee Subscription
Free training & onboarding
Unlimited support – forever
Cloud-based with unlimited storage
12See ECHO
ECHO is 12See’s educational programming and documentation of learning module for educators, built for Family Day Care and designed around the Early Years Learning Framework and the ACECQA EYLF Developmental Milestones. ECHO is available to all 12See users.

There’s more on the way…
12See has been built around the needs of Educators and Services. Through constant feedback, we are continually adding new features, tools and making updates to ensure 12See becomes a must have for FDC Educators;
We’re always adding new functionality, driven by what educators and Services tell us they need. See the change log for what’s new.
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