Application Changes and Enhancements

A guided incident-reporting form that mirrors the structure of the National Quality Agenda IT System (NQAITS). Selecting the incident type, such as injury or trauma, illness, a missing child or an abuse allegation, tailors the questions that follow. Records are held together in 12See and FDSee for consistent, audit-ready reporting.

Siblings can be grouped into a single family, so shared details, parent contacts and family information are held together. Removes duplicate data entry across children in the same household, plus allows for multiple groups for shared care.

ECHO, the 12See educational programming and documentation of learning module, released in Beta. Records observations in the moment, plans learning experiences and intentional teaching, tracks developmental progress against EYLF milestones by age, and supports reflective practice. Photos save straight into ECHO. Designed for Family Day Care.

A critical-reflection checklist completed after an incident report is finalised. Reviews the contributing factors, whether supervision, environment, routines and risk controls were adequate, whether policies and procedures were followed, and the actions needed to reduce the chance of recurrence. Supports service review and quality improvement.

A register for all digital devices used in the Family Day Care environment, aligned to the relevant legislation and to Service digital device policies. Keeps a single, current record for audit and policy review, complete with integrated approvals processes.

An update to the Safe Sleep self-assessment for the national infant sleep product safety standards that take effect on 19 January 2026. Covers the use of approved sleep products, retained safety and warning labels, inclined sleep products limited to a 7 degree incline, and the supervised use of rockers and bouncers.

A self-assessment covering the safe use, storage and disposal of devices and images of children, structured into clear sections. Forms part of alignment with Regulation 168 and related obligations, producing audit-ready evidence

Documents shared by the Service now appear in the app, covering visit reports, general document distribution, downloadable documents for educators, and Service forms. The latest versions stay together in one place.

A quick pre-activity check for outdoor play, covering the UV level at the location, a surface temperature check, shade availability, sunscreen and clothing, and reminders for time spent in the sun.

A group of new and updated compliance checklists, including a Record of Professional Development that can pass to the Service, a Smoke Alarm compliance and maintenance checklist, and additions to the Emergency Evacuation and Lockdown Practice checklist.